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Privacy Policy
Last updated: 23 March 2026
1. Introduction
RivoPadel ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use the RivoPadel application and website.
2. Information We Collect
We may collect the following types of information:
- Account information: name, email address, and profile details you provide when registering.
- Usage data: match results, league participation, ratings, and activity within the app.
- Device information: device type, operating system, and app version for technical support and analytics.
- Communications: messages sent through the app's messaging features.
3. How We Use Your Information
We use your information to:
- Provide and maintain the RivoPadel service.
- Calculate and display your Competitive Rating and match statistics.
- Enable league management, fixture scheduling, and score verification.
- Send important service updates and notifications.
- Improve the app experience through anonymised analytics.
4. Data Sharing
We do not sell your personal data. We may share information with:
- League organisers and venue administrators for the purposes of managing competitions you participate in.
- Service providers who assist us in operating the platform (e.g., hosting, analytics), under strict data processing agreements.
- Law enforcement or regulatory bodies when required by law.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at [email protected].
7. Security
We use industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of electronic transmission or storage is 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via the app or email.
9. Contact Us
If you have questions about this Privacy Policy, contact us at [email protected].